The Tel Aviv Magistrates Court recently approved the withdrawal of a motion to certify a class action against international airline Wizz Air. The legal proceedings focused on claims by Israeli customers who purchased the company's "Wizz All You Can Fly" subscription but were unable to exercise their rights due to the cessation of flights to and from Israel during the "Swords of Iron" war. The claim alleged that despite the prolonged flight suspension, the company collected full subscription fees without offering an extension or a pro-rated refund for the period the service was unavailable to Israeli passengers. In response, the airline rejected the claims, arguing that the flight suspensions were caused by unforeseeable security conditions constituting force majeure. Furthermore, the company emphasized that members could theoretically use their subscriptions for flights between other international destinations.
Under the agreement reached by the parties and approved by Judge Guy Porer, the company will identify 277 relevant customers who paid 499 euros for the subscription and grant them an automatic three-month extension of their membership at no extra cost. The company committed to informing these customers of the benefit individually. In his decision, Judge Porer noted that the legal proceeding provided tangible benefits to the group members. Additionally, it emerged that the company has updated its future subscription terms: in the event of flight suspensions to a specific country exceeding 30 consecutive days, members will be entitled to cancel their subscription and receive a pro-rated refund for the remaining period. As part of the settlement, the court approved a 2,250 euro payment to the petitioner and 7,750 euros plus VAT in attorney fees. It should be noted that some payments are contingent upon the company providing proof that it has completed the process of locating and notifying customers of the benefit. This settlement concludes the legal dispute concerning the airline's responsibility toward its subscribers during the combat period.