A legal dispute between a client and the firm 'Orpaz Medical Rights Realization' reached a resolution in court after the client refused to pay the remaining agreed-upon fee of 30,000 NIS. The client, who approached the firm for assistance with the National Insurance Institute, achieved significant results, including a 91% permanent disability rating and a tax exemption. Despite these results, the client refused to pay the fees stipulated in the signed contract.
According to a report by 'ICE', the company initiated collection proceedings through the Execution Office. In response, the client alleged that he had not signed the power of attorney documents and that his signature had been forged. Furthermore, he claimed the service provided was inadequate and that most of the work was performed by himself and his family members. The client also argued that he expected direct payments due to his disability, rather than a tax exemption, as he is unemployed and unable to utilize the tax benefit.
Senior Registrar Helena Borochovitch-Litvin rejected the defendant's claims entirely. The ruling stated that the defendant failed to present a handwriting expert to support his forgery claim. Additionally, it was found that the defendant did not deny that a company representative visited his home, collected a 5,265 NIS file-opening fee, and received his personal access credentials for the National Insurance Institute website. The defendant also confirmed visiting the firm’s offices and receiving professional assistance and explanations regarding forms.
The court clarified that the client's claims regarding the type of outcome received constitute, at most, a mistake regarding the viability of the transaction, which does not grant a right to cancel the agreement. The claim was accepted in full, and the defendant was ordered to pay the 30,000 NIS fee plus 1,500 NIS in court costs and 6,000 NIS in legal fees for the company's attorney.